What is DevOps During the work on a product you need a specialist responsible for an information technology as well as for configuration of servers and other infrastructures. Some time ago this person was called “system administrator”. Those guys used to work in a special room in the office, somewhere…
Efficient product management is energy that makes a company successful. A lot of cool people surrounding me in previous companies showed that. Helping to build the team, a lot of directions for the product, newcomers, communication with clients, mistakes analyzing, research, user experience and tons of other activities – this…
`Couple weeks ago people started to write about a problem with verification their structured data by Structured Data Testing Tool (SDTT) from Google. This became a question for those who was using ItemList. I got know about this when answered a question on StackOverflow about search results markup by structured…
We use OTRS as our helpdesk system to allow our concierges to help our customers solve their problems. Specifics of our type of support pushes us to use processes and various integrations with many other systems, so OTRS is what we needed because of its functionality. This article is about…
